🛠️ You work in buildings you do not own, as a service technician, inspector or operations contractor, and your customer has given you access to their sites in Vyer. Most of the job, from finding the asset to reporting back, happens on your phone.
Start on your phone
You are in an unfamiliar building with one hand free. Install Vyer on your phone first; it is the same app, with a bottom bar instead of the side navigation.
→ Add Vyer to your phone's home screen · Navigating the mobile app
Switch between your customers
Each customer invites you to their organization. You keep one account and switch between organizations from More on your phone or your organization's logo on a computer. You see only the sites each customer has given you access to.
→ Create an account · Switch between organizations · Roles and what you can do
Find the asset and the space
Open the site and building from the selector at the top, pick the floor, and the floor plan shows where the asset sits. Tap it for its data fields, documents and history, so you know what you are looking at before you open the cabinet.
→ Find a property and open a building · How Vyer is organised: sites, buildings, floors, spaces, assets
Do the work order
A job you have been assigned arrives as a work order, with a notification in your Inbox and by email. Open it, read the description and comments, and when you are done add a photo, write what you did and set the status to Completed.
Carry out the inspection
An inspection round you have been assigned arrives the same way. Open it on your phone, walk the route and mark each inspection task as you go. Photos and comments stay on the task for the customer to see.
Download before you lose coverage
Plant rooms and basements lose signal. Before you go in, open the inspection and choose Download inspection offline; do the round, and sync when you are back out.
