🔐 Your role decides what you see and what you can change. If a button or page is missing, it is almost always the role.
See what each role can do
What you can do | Viewer | Editor | Admin | Owner |
|---|---|---|---|---|
See everything in the organization | ✓ | ✓ | ✓ | ✓ |
Comment and add photos on work orders | ✓ | ✓ | ✓ | ✓ |
Create and edit assets, areas, work orders and inspections | – | ✓ | ✓ | ✓ |
Edit site details | – | ✓ | ✓ | ✓ |
Invite Editors and Viewers | – | ✓ | ✓ | ✓ |
Manage organization settings | – | – | ✓ | ✓ |
Upload and replace building models | – | – | ✓ | ✓ |
Delete work requests | – | – | ✓ | ✓ |
Make members Admin | – | – | ✓ | ✓ |
Give or remove the Owner role | – | – | – | ✓ |
Owner is usually one or two people.
Custom: access to some sites only. A Custom member is Editor or Viewer on the sites an administrator picks, and can optionally read all other sites. Sites they have no access to are hidden.
Check your role
💡 Open Profile settings. Under Organization memberships every organization is listed with your role. Or open Members under Organization settings, where every member's role is shown.
Get access when something is missing
A page says Contact an admin to get access to this content: you lack the role for it.
You cannot see a site a colleague talks about: you have a Custom role without that site.
You cannot invite someone as Admin: only Admins and Owners can.
Ask an Admin in your organization. If no Admin is available, Vyer support can help; reach us through the chat.
