🛠️ Spot a fault on a site visit and log it from your phone before you forget. You need edit access to at least one site. On a computer, use Add new in the toolbar instead.
Add the work order
Tap Overview in the bottom bar to open the map, or open a topic such as Work orders.
Tap + in the middle of the bottom bar and choose Work order.
If no site is selected, the Add new dialog opens. Choose a Site and Building and tap Next. The map moves there. If a site, building or floor is already selected, the work order is attached to it.
A banner reads Click the map to place work order. Tap the spot on the map or the floor plan where the fault is. On a floor plan, tap the drawing itself: a space or an asset.
💡 To create the work order without a marker, tap Skip in the banner instead. The X closes the banner without creating anything.
The message Successfully created work order appears, and the work order's detail card opens at the bottom of the screen with the status Open.
Fill in the details
Tap Name your work order and type a title.
Use the icons on the card to set an assignee, a priority and a due date. The camera icon adds a photo from your camera or gallery.
Tap Show full detail to add a Description and to see the work order number.
If it doesn't work
There is no Work order in the + menu
Viewers, and Custom members without edit access to a site, do not see it. Ask an Admin in your organization to change your role. See Get access when something is missing.
There is no + button
The button is only shown on the map and in the topics. Tap Overview and try again. A detail card opened in full also hides the bar; tap Back first. On a tablet held sideways or a small laptop, Vyer shows the computer layout: use Add new in the toolbar at the bottom of the map instead.
Tapping the map does nothing
On a floor plan the tap has to land on the drawing, not on the empty area around it. Tap a space or an asset, or tap Skip to create the work order without a marker.
Failed to create work order
The work order did not reach the server. Check your connection and try again.
