💻 Vyer runs in the browser on computers, phones and tablets. Most modern devices work. How smooth it feels depends on the device, the size of the building model and your connection.
Use a supported browser
Vyer is tested in Chrome and Edge. It also supports the latest two versions of Firefox, Safari on Mac, iPhone and iPad (version 14, from 2020, or later), and Chrome on Android.
Turn on hardware acceleration
⚠️ The 3D view needs the browser's hardware acceleration. On many company computers it is switched off by default, and the model then shows as an empty area.
Chrome: Settings → System → turn on Use graphics acceleration when available, then relaunch.
Edge: Settings → System and performance → turn on Use graphics acceleration when available, then relaunch.
Firefox: Settings → General → Performance → untick Use recommended performance settings, tick Use hardware acceleration when available, then relaunch.
If the setting is grayed out, your IT department controls it. Ask them to enable it for app.vyer.com.
Check what your device can handle
Basic. Enough for viewing and navigating smaller models. Navigation feels slower in large buildings.
Mac: MacBook Air or MacBook Pro with Intel processor, 2019 or later
PC: laptop with an i5 processor and 16 GB RAM
Phone: iPhone 11 or 12, Samsung Galaxy A54
Tablet: iPad, Microsoft Surface Go 3
Recommended. Responsive on standard building models. The right choice for most users.
Mac: MacBook Air or iMac with Apple silicon
PC: Dell Latitude, HP EliteBook or Lenovo ThinkPad with 16 GB RAM and a dedicated graphics card
Phone: iPhone 13 or 14, Samsung Galaxy S22 or S23
Tablet: iPad Air with M2 or later, Microsoft Surface Pro 8
High performance. For large or complex BIM models and smooth real-time navigation.
Mac: MacBook Pro with M2 or later, Mac Studio
PC: Dell Precision, HP ZBook or Lenovo ThinkPad P series with a dedicated graphics card
Phone: Samsung Galaxy S24 or later
Tablet: Microsoft Surface Pro 9 or later
Very large or highly detailed models, such as a whole hospital block in full 3D, can be slow on a phone. For daily work in a standard building, the phones listed above are enough.
Device list last reviewed: October 2026.
Check three things besides the device
Connection. The 3D model is streamed, so a weak network makes loading slow.
Model size. Bigger buildings need more graphics memory.
Device health. Free memory, the number of open tabs and, on laptops and tablets, heat all affect speed.
💡 Unsure whether your device is enough, or seeing slow performance? Contact us through the chat and we will help you find out. See Reach us from the app.
