Operations and maintenance

🔧 For technicians, caretakers and anyone who runs rounds. You map assets, run inspections and handle work orders in Vyer, mostly on your phone in the building.

Start on your phone

📱 Most of this work happens in the building, so install Vyer on your phone first. It is the same app, with a bottom bar instead of the side navigation.

→ Add Vyer to your phone's home screen · Navigating the mobile app

Map the installations

Every air handling unit, electrical cabinet and fire extinguisher is an asset. Place it on the floor plan, give it an asset type, and add a photo. Once it is there, everyone can find it, and it can be inspected and maintained.

→ Add and place assets

Run inspections

A fire safety round, a monthly check, a statutory ventilation inspection: each is an inspection made up of inspection tasks. When you are assigned one you get an email with a direct link. Open it on your phone, walk the route, mark what is wrong. When you complete the round, Vyer asks about the tasks you did not resolve: mark them all as completed, or skip them.

→ Carry out an inspection

Handle work orders

Faults found during a round become work orders. Set priority, assign, add photos and comments, and close them when done. The Work orders topic lists everything open on the floor you are looking at.

→ Work with work orders

Receive work requests

Tenants report faults through the public reporting form. They arrive as work requests. 💡 To be told by email when a new one comes in, set your preference in Profile settings, and pick My sites so you only hear about your properties.

→ Choose which emails you get · Work with work requests

Report a wrong drawing

If a wall on the plan is not there, or a room has been split, report a drawing edit from the map. The model gets corrected, and your report is the record.

→ Report a drawing edit

Next

Axel Buhlmann

Axel Buhlmann

Customer Success Manager

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