🗺️ When the floor plan does not match the building, report it from the spot where it is wrong. The drawing gets corrected, and your report stays as the record.
You need the Editor role or higher.
Report from the floor plan
Open the building and the floor. Tap Add new in the toolbar at the bottom of the map and choose Drawing edit, or tap Add drawing edit at the top of the Drawing edits topic.
A banner reads Click the map to place drawing edit. Tap the spot where the drawing is wrong.
The drawing edit opens in its detail card. Tap Name your drawing edit and write what is wrong. Put the detail under Briefly describe your drawing edit.
Mark it up
In the comment bar, tap Add annotation. Vyer takes a picture of the floor plan as you see it. Draw on it, pick a color and Thin or Thick, Clear to start over, and tap Send. The picture is attached to the drawing edit. Pan and zoom to the right spot before you start, since the picture is of the current view. Add image attaches a photo of the real thing.
What happens next
The drawing edit is assigned to whoever is responsible for drawings in your organization. Unless your organization has chosen someone else, that is Vyer's modeling team. Its status goes from Open to Acknowledged, In progress, On hold and Completed, or Rejected when the drawing is right as it is. You get an email when the status changes and when someone comments. Follow every drawing edit on the site in the Drawing edits topic.
A work order that turns out to be a drawing problem becomes a drawing edit with Convert to drawing edit in its three-dot menu, and back with Convert to work order.
If it doesn't work
There is no Drawing edit in Add new
Drawing edits are reported from a floor plan. Open a building. Viewers cannot report them; see what each role can do.
I cannot change the status
The status, assignee and priority of a drawing edit are set by the people who correct drawings, not by the reporter. Add a comment if something has changed.
