How Regio streamlines property management with Vyer and Vitec

When a property technician arrives at a building, the technician needs to know, among other things, where a fault has occurred, what has happened there before and which tenant is in the space. Some of this information already lives in the digital twin, while other details are handled in separate systems. By connecting the systems, the information can be made available in one shared context.

Fastighets AB Regio has therefore integrated its tenancy system Vitec with Vyer. The integration means that rental objects and current tenant information are automatically linked to the right spaces in the digital twin.

Matilda Samuelsson is Energy and PropTech Manager at Regio, which owns and manages commercial properties in Swedish regional cities, and has been involved in the work on the integration.

Why did Regio want to connect Vyer with its tenancy system?

Many property companies use several different system tools that serve different purposes. A tenancy system handles contracts, areas and tenant information, for example, while a technical property management platform gathers drawings, work orders and maintenance history. By integrating the systems, the information can be used in more contexts while the need for manual handling decreases.

Integrations between our system tools are an important part of Regio's digitalization work. We want to avoid information being locked into individual systems and instead create a connected digital ecosystem, where the same data can easily be shared, used and create value across several parts of the business.
— Matilda Samuelsson, Energy and PropTech Manager, Regio

In this case, it was about making current tenant information from Vitec available in the digital twin. Through the integration, the details are synchronized automatically between the systems.

We want information to be maintained in the system where it belongs, while still being usable in other parts of the business. That way we avoid duplicate work and can create more value from the information we already have.

What changes when tenant data is synchronized automatically?

Through the integration, current tenant information becomes available directly in the digital twin. With a work request, for example, the information can be used together with previous work orders, related technical assets and supplementary demarcation lists.

For operations and service staff, it means they can find the right information faster and get a better understanding of the space and the tenant's situation. That creates the conditions for a more informed dialogue and faster help for the tenant.

Regio's overall property management also gains new possibilities from the integration.

For us, it is not only about visualizing our spaces, but about how we can use the information in property management. By combining tenant information with technical property data, we see opportunities to develop our work with vacant spaces and tenant fit-outs, technical planning and energy monitoring. It also gives us better conditions for analysis and follow-up of our property portfolio.

How does Regio see the future possibilities of the digital twin?

The integration between Vitec and Vyer is one step in Regio's long-term digitalization work, where the digital twin plays an important role.

Our ambition is to keep developing the digital twin through further system integrations. By making more information available and usable, we want to create better conditions for proactive, data-driven and efficient property management.

What should you think about before connecting your tenancy system to a property management platform?

An important lesson from the integration work is the value of starting from how the information will actually be used. For the integration to create value, both the information content and the users' needs have to be considered from the start.

Start by deciding how you want to use the information and involve the people who will work with it. Make sure it is complete from the start. If something is missing, users have to compensate manually, and then the value is quickly eaten up. The space information has value in itself, but it is the automation that keeps it current. Otherwise it just becomes yet another list that someone has to remember to update.
— Matilda Samuelsson, Energy and PropTech Manager, Regio