Heba's milestone: 10,000 components in the digital twin

"We now have 10,000 components to gather information from before heading out to a property for troubleshooting or remedial work."
— Fredrik Melander, PropTech Coordinator and Property Manager at Heba Fastighets AB

The digital copy is being built in Vyer's platform. The system contains both updated floor plans for the properties and information covering everything from spaces and components to work orders, rounds and other activities.

How have you structured the work of collecting such large amounts of data?

"My property manager and I, in consultation with our operations manager, decided which components are most important to get into the system. We then developed a strategy for how to involve our property technicians in the documentation process."
— Fredrik Melander

By breaking the work into manageable steps with specific goals for each property, the process has been straightforward to follow.

"Each property has been assigned a month by which the selected components must be entered. The idea was that for a given property in a given month, staff would take the opportunity to inventory components while already on site."
— Fredrik Melander

In the first quarter, for example, the focus was on adding information about where keys to shared spaces are located, to make things easier for staff, on-call personnel and external contractors alike. Today, the digital copy contains components linked to fire safety, heating, ventilation, air handling, electrical distribution boards and much more.

What does this milestone mean for you?

"The milestone shows the great work that all our staff have put in to make the digital twin exactly what it is — a twin that strengthens property management. And I think an average of around 172 components per property is really impressive."
— Fredrik Melander

4 tips from Heba's digitalisation work

1. Goals and sub-goals: Break the data collection into manageable steps. Set specific goals for each property to create structure and make it easier to track progress.

2. Engage the team: Involve your property technicians and staff from the start — their engagement is crucial for capturing reliable data.

3. Prioritise correctly: Start with the most important components that have the greatest impact on property operations.

4. Time planning: Assign each property a specific time period for data collection. A clear timeline keeps the project on track.