SCHACK 15
SCHACK15 provides well-functioning work environments to people all over the world. By the end of 2019 they opened up a new co-working space in the Ferry Building in the heart of San Francisco.
Challenges
As the facility manager of SCHACK15, Scott Jung ensures building operations are running smoothly at all times. This entails a variety of work tasks and building information to keep track of. He often worries about what would happen if he wasn’t there one day, to take care of it all.
Solution
By gathering important building information in Vyers digital real estate system Scott Jung, facility manager at SCHACK15, has increased his efficiency at work. He has also made sure that the rest of the organization has access to his unique knowledge even when he is not around.
Facility manager stresses need for digitization: ‘I can’t be the only one with all the knowledge’
San Francisco is commonly known as a thriving tech city, but the real estate field is lagging behind according to facility manager Scott Jung, 50. In his experience the usage of innovative systems for property management comes down to individual companies being progressive or not.
“There are a few forward thinking landlords, but yet, there’s a fair amount who are stuck in a rut.”
Scott Jung has been working with the Ferry Building since 2006. He started off as a facility manager for a financial company but recently came on board with SHACK15.
The company is located in the north part of the iconic building, housing a co-working space of 46 000 square feet. Scott ensures building operations are running smoothly at all times.
“My job can be anything from helping someone to get card access to the doors, to making sure that the lights, the speakers and the security cameras are working, or that the internet is strong enough. I’m also the one dealing with the building engineers because someone’s office is too cold or too hot. It’s kind of all over the place on any given day” he says.
Already knowing the ins and outs of the building is an advantage in his new position.
Still, he often worries about would happen if he wasn’t there one day, to take care of it all.
“If I get hit by a bus, will someone be able to understand what’s there? I think of this often in terms of my role. I can’t be the only one with all the knowledge.”
On a less dramatic note, the same applies if he wants to go on vacation or relocate. Facility management generally relies on the expertise of individuals, making organizations vulnerable.
From Scott’s perspective the digitization of information concerning the functionality of buildings is crucial. He also stresses the importance of ensuring that it is accessible to external parties.
“I do like to take time off, I do like to be able to not work and not be called on things. To have a digital mapping system for information set up in place, so that everyone doesn’t have to rely on what’s inside my head, is huge.”
Using the Vyer platform
SHACK15 started using the Vyer platform for collaborative building management in the beginning of 2020. Since then Scott has been adding information to a 3D-model of their facility, mapping objects such as core cylinders, security cameras, card readers, loudspeakers, and lighting fixtures.
“Being able to search for the data I have added, including documents and pictures, is ground breaking.”
He is positively surprised by how easy it is to use in comparison to the information systems he has come across before.
“It’s extremely user-friendly. I think I could hand it over to my 79 year old mother and she could probably figure it out” says Scott.
Having one place to go to for all the building information has already made his work easier and more efficient.
“When we started using the system I didn’t realize how useful this tool would be for the entire spectrum of things that I deal with. If I ever change jobs I would seriously consider taking it with me, no matter where I was going.”